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FAQ

Q:Do the mini's contain dairy?

Q:Do the mini's contain dairy?

Q:Do the mini's contain dairy?

A: Yes they do, dairy is one of many staples in the ketogenic diet.

Q:What sweetner do you use?

Q:Do the mini's contain dairy?

Q:Do the mini's contain dairy?

A: Our choice of sweetner is pure MonkFruit. We limit our use of any sugar sub that is a sugar alcohol due to stomach sensitivity. 

Q:How do we store the minis?

Q:Do the mini's contain dairy?

Q:Why has my order not shipped yet if its 1-3 day priority?

A: For longer shelf life, store minis in a Tupperware or a zip-lock bag in the fridge for up to 5 days or freeze for 2 months.

Q:Why has my order not shipped yet if its 1-3 day priority?

Q:Why has my order not shipped yet if its 1-3 day priority?

Q:Why has my order not shipped yet if its 1-3 day priority?

A: All orders are shipped and filled in the order they are received. 1-3 day means that's how long USPS will take for them to deliver your package from the day it is pick up from our factory. 

Q:Who do we contact incase we have an issue with our order?

Q:Why has my order not shipped yet if its 1-3 day priority?

Q:Who do we contact incase we have an issue with our order?

A: For any questions or concerns with your order please email ONLINESUPPORT@KETOMINIDONUTS.COM

Q:Why haven't I received a tracking number?

Q:Why has my order not shipped yet if its 1-3 day priority?

Q:Who do we contact incase we have an issue with our order?

A: All shipping info is sent to the email associated with the paypal account used. Please keep an eye on your paypal account for any shipping info. 

Q:My order was shipped to the wrong address, what do i do?

Q:My order was shipped to the wrong address, what do i do?

Q:My order was shipped to the wrong address, what do i do?

A: We are not responsible for any lost or damaged packages. If you encounter such issues, keep your tracking number handy and contact your nearest USPS office.